Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

I have two repos living in "Repository temporarily unavailable" status for several days now. I understand that shit happens, but what's really frustration is inquiry about what can or will be done about it and getting no response.

Do I wait? Do I just move stuff to my own server? Go back to Gitorious?

It's not that I can't keep working, but the main reason I use Github is to make my OSS projects available. For other things I run my own server and my own git host. Having a project unavailable to people for days, when I'm trying to get bug fixes and such out, is not so good.



Two questions: 1) did you file a support ticket? that seems like the sort of thing they'd be serious about fixing, and 2) do you have a paid account? In some sense, it doesn't matter, OSS developers are important to their mission too, but... well, I'm curious because I have a paid account and if you do too then that makes me more afraid for myself.


Yes and yes ($7/mo). I just now got some mail from github, and need to take a look at some stuff to sort things out. So it's being looked into.


Responding is key.

I believe the easiest way to build a successful business (software and/or service business anyway) is to respond promptly. Even if you don't have an answer yet. If you do, your customers will stick with you through almost anything.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: