Bahahaha, no, that's exactly the problem doctors have. "House", for all its theatrics, does get a few things right. People are bad when it comes to their health, which is compounded by medical/physiological ignorance. You'd be surprised what people know, what they're willing to tolerate and rationalize, what they're willing to discount, what they're willing to convince themselves of. A common pattern in tech and medicine (and all things really) is for someone to map a problem onto some crude misunderstanding and then state the problem not in the form of a problem but in the form of an unimplemented solution they've thought up.
A classic example: oh, I feel sick, I'm going to go to the doctor and demand antibiotics because antibiotics can fix people when they're sick. Why are the people sick? Maybe they have the flu or norovirus or rotavirus or TB, and a normal course of antibiotics is not going to help any of that. And that's a mild example, doctors have to put up with much, much worse on a regular basis. More so when you consider that people don't want to tell the truth, even to their doctor, about something potentially embarrassing (unprotected sex, drug use, bad diet, what-have-you).
And to bring it back to IT, we get this same thing all the time too. So often I get emails where people just launch into these convoluted accusations of how (made up example) I made our site stop working in desktop browsers because all we care about is phones now because that's where the money is (or some such insanity). Turns out it's actually some malware screwing up their copy of IE9 or whatever.
SO often it's not even a statement of a problem, but just, "Why'd you break it?!" often not even stating _what_ is supposedly broken, since in their mind it's obvious.
I get these alot aswell, especially from more senior testers that never woorked as developers. They make up some crude model of a solution for what they think the problem is that they concluded from god knows what.
A classic example: oh, I feel sick, I'm going to go to the doctor and demand antibiotics because antibiotics can fix people when they're sick. Why are the people sick? Maybe they have the flu or norovirus or rotavirus or TB, and a normal course of antibiotics is not going to help any of that. And that's a mild example, doctors have to put up with much, much worse on a regular basis. More so when you consider that people don't want to tell the truth, even to their doctor, about something potentially embarrassing (unprotected sex, drug use, bad diet, what-have-you).